RESIDENT SERVICES
Paying rent
We accept payments by any of the following: •Online (please contact us)
•By phone: (619) 422-2200
•In Person: At our main office*
Emergencies
If you have an emergency repair request please call (619) 422-2200 and you will be contacted within an hour regardless of the time, or day.
If your emergency threatens life or property dial 911 immediately.
Maintenance Requests
For non-emergency maintenance requests, please use the button left to this text, or call our office during business hours and you will be contacted within 24 hours to address the issue and schedule a repair.
Proofs of occupancy and copy of lease documents
Use the "Quick Contact" button to the left of this text or call our office during business hours to obtain copy of documents, proofs of occupancy, payment ledgers, etc. Most requests are handled within a business day.
Copies of keys
Place a maintenance request to obtain copy of keys to your unit. Be advised that copy of keys will only be provided to the tenant of record. Please contact our office for details.
Renewals
Most renewal notices are sent by our office within 60 calendar days of the expiration of each lease agreement term. However, if you are unsure of your expiration date or your options for renewal, please feel free to contact our office during business hours or through the "Quick Contact" button to the left.
30 day notices
If your lease is going to expire soon, and you plan to leave the premises, please inform us of such fact in writing with at least 30 days advance notice.
Other questions or needs
For any other questions or needs not addressed here, feel free to contact our office via the "Quick Contact" button to the left, or call our office during business hours.
*Main office address: 569 E Street unit 1, Chula Vista, CA 91910. For after hour drop-off of rent, the mail slot is located at the right bottom side of the door – Be sure to write down your address when doing so.
